On the promotional page, e-mail, or pop-up window, there is always a button to opt in or claim a promotional offer. You are not eligible to participate in the aforementioned promotion unless you opt in using this button.

If you contact our live chat support about this problem, your account may be investigated for possible violations. However, keep in mind that these are not guaranteed, unless they are part of a specific promotional offer that you have received from us (via e-mail, pop up, etc.).

We offer cashback for lost deposits on specific games and at specific times, as well as no-deposit bonuses with wagering requirements, bonus spins for slot games, and golden chips for live games. For more information, please visit our bonuses page.

A player must first meet the wagering requirements, which specify the total amount that must be wagered, before they can cash out any winnings from a bonus. The wagering requirements for each bonus are listed in the terms and conditions of the promotion and can vary significantly depending on the type of bonus.

Some bonuses can be wagered on any game, but wagering requirements must usually be met on the same game (or games) that were used to activate the bonus or free spins in the first place. Some bonuses can be used across all games. This will be made clear in the terms and conditions of the aforementioned bonus.

To be eligible for the Welcome Package, you must not have any previous accounts in which you have successfully claimed the promotion. Furthermore, the Welcome package is only available to players who deposit using a card (either a credit or debit card), a bank transfer, or one of the other banking methods.

Only the ‘Age of the Gods’ slot games can be used with the bonus game rounds included in our Welcome Package.

If you contact our live chat support about this problem, your account may be investigated for possible violations. Please keep in mind, however, that these are not guaranteed unless they are part of a specific promotional offer from us (via e-mail, pop up, etc.).

There is always a button to click in the promotional e-mail or pop-up window that allows you to opt in or claim the bonus offer. If the bonus hasn’t been credited to your account after clicking this button, please contact our live chat support for immediate assistance.

Before making a deposit, check with our live chat to see which of the best available reload bonus offers you are eligible to claim using the funds from your deposit at the time.

If you previously agreed to receive the spins, all you have to do is go to any of the ‘Age of the Gods’ slot games and look for a ‘Free Spins’ button in one of the game window’s corners. You can experiment with the spins by simply pressing this button. More information is available at this link.

You are welcome to contact us directly if we can be of assistance to you in this regard.

Why, after the wagering requirements have been met, is the bonus amount still treated as bonus funds rather than cash?

Some bonuses cannot be redeemed for cash, which means the bonus amount cannot be withdrawn from the account.

Some bonuses cannot be redeemed for cash, which means the bonus amount cannot be withdrawn from the account.

The total amount of money that can be redeemed from spins is limited. If you spend more than that, the total will be increased to the maximum amount allowed once the transaction is completed.

When a bonus is marked “Redeemable,” it means that winnings can be withdrawn from the account. The vast majority of bonuses, however, are not redeemable and cannot be cashed out.

There are, in fact, rewards for consistent play in the form of bonuses and promotions, and there are maximum bet requirements and possibly other conditions in place to prevent players from abusing the bonus funds. Please read the terms and conditions of the promotion carefully. Our general promotion terms and conditions include information on general promotion terms.

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